Privacy Policy
1. Introduction
Welcome to specialevent. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://www.specialevent.store (the “Website”). By accessing or using the Website, you agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal data that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Automatically Collected Information
When you visit the Website, we automatically receive certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referral URL
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected]
- Improving the Website, products, and services
- Personalising content and marketing communications (if you have opted in)
- Complying with legal obligations and protecting our legal rights
4. Sharing and Disclosure
We may share your information with third parties only in limited circumstances:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers)
- Law enforcement or regulatory authorities when required by law
- Business partners for joint marketing activities, but only with your explicit consent
We do not sell, rent, or trade your personal information to unrelated third parties.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyse traffic, and remember your preferences. You can manage cookie settings through your browser. Disabling cookies may affect certain features of the Website.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are typically kept for a minimum of seven (7) years for tax and accounting purposes.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected].
8. Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
10. International Transfers
Your information may be transferred to and processed in countries outside your residence, including the United States. We ensure that such transfers are protected by appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Website with an updated “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (310) 423-9050
Address: 859 East Oak Avenue, Los Angeles, California 90084, United States
Last Updated: June 8, 2026